Your Data — Handled With Care

7zzz Privacy Policy

At 7zzz, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we protect it and what rights you hold over your own information.

Last Updated: January 2026 Primary Market: Pakistan 256-Bit SSL Encryption Language: English

Our Privacy Commitments

Six core commitments that define how 7zzz handles your personal information — transparently, securely and always in your interest.

Data Minimisation

7zzz collects only the personal data that is strictly necessary to operate your account, process your transactions and comply with our legal obligations. We do not harvest data for the sake of it. If we do not need a piece of information to deliver a better, safer gaming experience to you as a Pakistani player, we do not ask for it.

Encryption & Security

All data transmitted between your device and 7zzz is protected by 256-bit SSL encryption — the same standard used by major international banks. Your account credentials, payment details and personal information are stored in encrypted form on secured servers. We conduct regular security audits to ensure our systems remain resilient against unauthorised access.

No Unauthorised Sharing

7zzz does not sell, rent or trade your personal data to third-party marketers. Your information is shared only where strictly required — for payment processing, identity verification or regulatory compliance. Every third party that handles your data on our behalf is contractually obligated to process it only for the specified purpose and to maintain equivalent security standards.

Full Transparency

We believe you have every right to know exactly how your data is used. This Privacy Policy is written in plain English — not buried in legal jargon — so that players from Karachi to Islamabad can read and understand it without needing a law degree. We update this policy whenever our data practices change and notify registered players of material updates.

Your Rights, Respected

You hold meaningful rights over your personal data held by 7zzz — including the right to access, correct, delete and restrict processing of your information. We honour all valid data rights requests promptly and without unnecessary delay. Section 10 of this policy outlines each of your rights in full and explains how to exercise them through our support team.

Defined Retention Periods

7zzz does not hold your personal data indefinitely. We maintain clear data retention schedules tied to the purpose for which each category of data was collected. Account data is retained for the duration of your relationship with 7zzz plus the period required by applicable financial regulations. Once the retention period expires, your data is securely deleted or anonymised.

Effective Date: January 2026

1. Who We Are

This Privacy Policy is issued by 7zzz (hereinafter "7zzz", "we", "us" or "our"), the operator of the online gaming platform available at https://7zzz.bio. 7zzz is Pakistan's premier online gaming destination, offering cricket betting, live casino, slots, e-sports and virtual casino products to Pakistani players.

For the purposes of this Privacy Policy, 7zzz acts as the data controller in respect of the personal data collected from users of the platform. This means we determine the purposes and means by which your personal data is processed.

This Privacy Policy applies to all personal data collected through the 7zzz website, mobile interface and any associated services. It should be read alongside our Terms and Conditions, which govern your overall use of the platform.

By registering a 7zzz account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Data We Collect

7zzz collects personal data across several categories, depending on how you interact with the platform. The following table summarises the main categories of data we may collect about you:

Data Category Examples Purpose
Identity Data Full name, date of birth, CNIC number, government-issued ID Account registration, KYC verification, age compliance
Contact Data Email address, phone number, city of residence Account communications, support, notifications
Financial Data JazzCash/EasyPaisa account reference, bank account details, transaction history Deposit processing, withdrawal verification, AML compliance
Technical Data IP address, device type, browser, operating system, session tokens Security monitoring, fraud detection, platform optimisation
Usage Data Games played, bets placed, wagering history, session duration Responsible gaming monitoring, personalisation, product improvement
Communications Data Support tickets, chat transcripts, email correspondence Customer service, dispute resolution, quality assurance
Marketing Preferences Opt-in/opt-out status for promotional communications Sending relevant offers and promotions where consented

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data or health information, except where strictly required for responsible gaming purposes (e.g., processing a self-exclusion request).

3. How We Collect Your Data

7zzz collects personal data through the following means:

  • Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or updating your account profile;
  • Automated technologies: Technical data collected automatically when you access the platform, including via cookies, server logs and session tracking tools;
  • Payment providers: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay and USDT processing partners to reconcile deposits and withdrawals;
  • Identity verification partners: Data received from third-party KYC service providers engaged to verify the identity documents you submit during account verification;
  • Fraud prevention services: Device fingerprinting and risk-scoring data received from fraud prevention technology partners to protect the platform and its players.

4. Legal Basis for Processing

7zzz processes your personal data on one or more of the following legal bases:

  • Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you accept when registering — including operating your account, processing transactions and providing gaming services;
  • Legal obligation: Processing required to comply with applicable anti-money laundering (AML) laws, know-your-customer (KYC) regulations, financial record-keeping requirements and other statutory obligations;
  • Legitimate interests: Processing carried out to protect the integrity of the platform, prevent fraud, detect and investigate prohibited activities, and improve our services — where such interests are not overridden by your fundamental rights;
  • Consent: Processing for marketing communications, certain cookie categories and any other processing activity for which we have obtained your explicit opt-in consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. How We Use Your Data

The personal data collected by 7zzz is used for the following purposes:

  • Creating and managing your 7zzz player account;
  • Verifying your identity and age (21+ compliance) in accordance with our KYC policy;
  • Processing deposits via JazzCash, EasyPaisa and other accepted Pakistani payment methods, and processing withdrawal requests;
  • Detecting and preventing fraud, money laundering, bonus abuse and other prohibited activities;
  • Monitoring gameplay activity for responsible gaming purposes, including identifying at-risk behaviour and applying account restrictions where necessary;
  • Providing customer support and resolving disputes or complaints;
  • Sending transactional communications — such as deposit confirmations, withdrawal notifications and security alerts — to your registered email address or phone number;
  • Sending promotional communications, including bonus offers and platform updates, where you have opted in to receive such communications;
  • Improving the platform through analysis of aggregated, anonymised usage data;
  • Complying with legal and regulatory obligations applicable to 7zzz's operation.

7zzz does not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human review. All account suspension decisions involving potential regulatory breaches are reviewed by a member of the 7zzz compliance team.

6. Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. 7zzz uses cookies and similar technologies — including local storage objects and session tokens — to operate the platform, enhance your experience and gather analytics data.

6.2 Types of Cookies We Use

  • Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and responsible gaming limit configurations to provide a more personalised experience.
  • Analytics cookies: Help us understand how players interact with the platform so we can improve navigation, game loading times and overall performance. Data collected is aggregated and anonymised.
  • Marketing cookies: Used only where you have given consent to receive personalised promotional communications from 7zzz.

6.3 Managing Cookies

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 7zzz platform, including your ability to remain logged in during a session.

7. Sharing Your Data

7zzz does not sell, rent or trade your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

  • Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay and USDT TRC20 processors — to facilitate deposit and withdrawal transactions;
  • Identity verification providers: Third-party KYC partners engaged to verify identity documents submitted during account registration or at the request of our compliance team;
  • Fraud prevention services: Technology providers that assist in detecting and preventing fraudulent activity, bot usage and money laundering on the platform;
  • IT and hosting providers: Cloud infrastructure and hosting partners who store and process platform data on our behalf under strict data processing agreements;
  • Regulatory and law enforcement authorities: Where required by applicable law, court order or regulatory direction — including mandatory suspicious activity reporting obligations under AML regulations;
  • Professional advisors: Lawyers, auditors and compliance consultants engaged by 7zzz on a confidential basis where necessary.

Important: Any third party that processes personal data on behalf of 7zzz is contractually bound to process that data only for the specified purpose, to maintain appropriate security standards and to delete the data once processing is complete.

8. International Data Transfers

7zzz operates globally and some of the third-party service providers that process data on our behalf are located outside Pakistan. Where personal data is transferred to a recipient in another country, 7zzz takes appropriate safeguards to ensure that the transfer is conducted in compliance with applicable data protection standards.

Safeguards employed for international transfers include:

  • Contractual data processing agreements incorporating standard data protection clauses;
  • Transfers only to jurisdictions with adequate data protection frameworks or to recipients who have implemented appropriate technical and organisational security measures;
  • Regular review of the data protection practices of international partners.

If you would like further information about the safeguards in place for any specific international transfer of your data, please contact us using the details in Section 14.

9. Data Retention

7zzz retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Our retention periods are as follows:

  • Account and identity data: Retained for the duration of your account relationship with 7zzz plus a minimum of five (5) years following account closure, in line with standard financial record-keeping requirements;
  • Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required for AML and financial compliance purposes;
  • Support communications: Retained for three (3) years from the date of the interaction, to support dispute resolution and quality assurance;
  • Marketing data: Retained until you withdraw your consent to receive marketing communications, following which it will be suppressed within 30 days;
  • Technical and usage data: Typically retained in identifiable form for 12 months, after which it is anonymised for aggregate analytics purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.

10. Your Data Rights

As a 7zzz player, you hold the following rights in relation to your personal data. A full description of each right is provided in the "Your Rights" section below this policy text. In summary, you have the right to:

  • Access — obtain a copy of the personal data 7zzz holds about you;
  • Rectification — request correction of inaccurate or incomplete personal data;
  • Erasure — request deletion of your personal data, subject to legal retention obligations;
  • Restriction — request that we limit how we process your data in certain circumstances;
  • Portability — receive your data in a structured, machine-readable format where technically feasible;
  • Objection — object to processing carried out on the basis of legitimate interests;
  • Withdraw Consent — withdraw consent for any processing activity based on your prior consent, at any time.

To exercise any of these rights, please contact our support team using the details provided in Section 14. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

Exercising your data rights will not affect your ability to use the 7zzz platform unless the right you exercise makes it technically impossible for us to maintain your account — for example, a request to delete identity data required for KYC compliance may require account closure.

11. Children & Minors

The 7zzz platform is strictly an adults-only service. Access is limited to individuals who are aged 21 years or older. 7zzz does not knowingly collect personal data from any person under the age of 21.

If 7zzz becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all associated data will be reviewed and any funds held will be returned in accordance with our underage access policy. The matter may also be reported to relevant authorities where legally required.

If you are a parent or guardian and believe that a minor in your care may have registered an account on 7zzz, please contact us immediately using the details in Section 14 so that we can take prompt corrective action.

Age Restriction: 7zzz enforces a strict 21+ age policy across all products and markets. All new accounts are subject to age verification as part of the standard KYC process.

12. Security Measures

7zzz takes the security of your personal data seriously and has implemented technical and organisational measures designed to protect your data against unauthorised access, loss, destruction or alteration. These measures include:

  • 256-bit SSL/TLS encryption for all data in transit between your device and our servers;
  • Encrypted storage of passwords, financial data and sensitive personal information at rest;
  • Access controls limiting internal access to personal data on a strict need-to-know basis, with all access logged and auditable;
  • Two-factor authentication available for all player accounts and mandatory for administrative access;
  • Regular penetration testing and vulnerability assessments carried out by independent security professionals;
  • Incident response procedures that ensure prompt detection, containment and notification in the event of a data security incident.

Notwithstanding these measures, no system connected to the internet can be guaranteed to be 100% secure. You are responsible for keeping your own account credentials confidential and for notifying 7zzz immediately if you suspect any unauthorised access to your account.

13. Changes to This Policy

7zzz reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations or the services we offer. When we make material changes to this policy, we will notify registered players by email to the address on file or via an in-platform notification, prior to the changes taking effect.

The updated policy will display a revised effective date at the top of the document. We encourage you to review this Privacy Policy periodically. Your continued use of the 7zzz platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

If you do not agree to the revised Privacy Policy, you have the right to close your account and request deletion of your personal data, subject to our legal retention obligations as described in Section 9.

14. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how 7zzz has handled your personal data, please contact our support team:

Email: [email protected]

Platform: https://7zzz.bio

Our support team operates on Pakistan Standard Time (PKT, UTC+5) and endeavours to respond to all privacy-related enquiries within 5 business days.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction. We take all privacy complaints seriously and will cooperate fully with any such authority in the resolution of your complaint.

For responsible gaming support, self-exclusion requests and player protection resources, please visit our Responsible Gaming page. For the full legal terms governing your use of 7zzz, please review our Terms & Conditions.

Your Data Rights

A clear breakdown of the rights you hold over your personal data held by 7zzz and how to exercise each one.

1
Right to Access

Request a copy of all personal data 7zzz holds about you. We will provide this in a clear, readable format within 30 days of your verified request.

2
Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. Updates to account information can often be made directly in your account settings.

3
Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected. Note that legal retention obligations may prevent full erasure in all cases.

4
Right to Restriction

Ask us to pause processing of your data — for example, while you contest its accuracy or while a complaint is being investigated — without requiring full deletion.

5
Right to Portability

Receive your personal data in a structured, commonly used machine-readable format so that you can transfer it to another service provider where technically feasible.

6
Right to Withdraw Consent

Withdraw consent for any processing activity based on your prior opt-in at any time — including marketing emails and optional analytics — without affecting prior lawful processing.

Play Securely on 7zzz

Your data is protected. Your experience is prioritised. Join players from Lahore to Faisalabad who trust 7zzz for cricket betting, live casino and slots — all in PKR.

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